Jewel Tunnel Imports (JTI) is one of the largest mineral wholesalers in the United States. Our 13,000 square-foot warehouse and showroom feature a vast selection of crystals, polished, tumbled stones and rough minerals, fossils and geodes. We carry both natural and treated rocks and crystals. We supply rock shops, museums, and metaphysical stores. We sell items for gifts, jewelry-making, interior decorating, and much more.
We are a strictly wholesale dealer.
To shop with JTI, you must have a seller’s permit from your state (the link here is for California) or you must have the appropriate permit obtained from your state's Tax Agency. If you are from a state that doesn’t issue permits, we need a business license or other proof that you will resell our products.
Prices listed on this site are NET. Tax is not applied as we are wholesale.
For items that will be shipped to your location, the minimum order is $100. Shipping cost will come after your purchase and a seperate charge will be made to complete the shipping process. There is no minimum for pick ups or purchases at our showroom.
To United States & Other Parts of the World
All packages are shipped via UPS Ground, unless outside of the US or to Hawaii we use USPS and a signature is not required upon delivery. Please make sure to provide accurate address information, including city, state and zip code to prevent any errors or delays in shipping.
Once an order is submitted, we are unable to make changes to your shipping address.
International Shipping: While we do offer this (USPS) we do need to mention that since Covid, we have noticed the shipping prices have gone up a lot on international shipping. We have also noted that some countries are not allowing items from the States to be shipped to them (Due to our high numbers of cases). If you place an order and your country is on the current list of places we can not ship to due to restrictions, we will refund you asap. In addition, please note that some orders are taking not weeks but months to arrive to the destinations. Please be aware of this before you purchase. This is a temp situation and we hope that it will return to regular shipping time/costs once the Covid numbers are under control.
ADDITIONAL SHIPPING INFO FOR USA ORDERS:
Orders over $250 Free US Shipping, anything under, is priced based on weight.
Shipping in the USA is shipped within 3-4 business days from purchase date. If you need items sooner, please message us and we will do our very best to assist! Note: We are closed on weekends, so responses are Monday through Friday, 9am to 5pm.
Packages shipping to Alaska, Hawaii and United States Territories and other parts of the world may take up to 21 business days for delivery.
We are paper free! When you place an order, the website sends you the invoice via your email. Should you need your invoice, please print off from your email.
CUSTOM ORDER POLICY
We have a very large warehouse, with a much larger selection of items. We try our best to supply as much items as we can for our online community. However if there are items you are looking to get that you don't see online, feel free to email and request a custom online order and we will do our best to supply. Custom orders take more time for us to work on, thus we have strict online policies for this: Custom orders must be complete within 2 days, if custom order invoices are not paid after 2 days of being sent we will return the items and restrict you from using the custom order line.
If for any reason you are unsatisfied with your purchase, returns will be accepted within 10 days of receipt. However this only applies to online shopping. If you purchase directly in person at the warehouse, we do not accept returns.
NOTE: SALE ITEMS All clearance item sales are final and can not be returned.
To return your purchase by mail, please include the packing slip with your return and ship to the address below. Customers are responsible for return shipping charges, and we recommend you ship via a traceable service to ensure successful delivery.
13100 Spring Street
Baldwin Park, CA 91706
Please note: Only items purchased at Jeweltunnel.com will be accepted for a return by mail. If your items were purchased in a boutique or through an authorized retailer, please return it to the location where it was purchased.